MY HOME Terms of Service
Effective Date: September 12, 2026
These Terms of Service govern the use of the MY HOME application and related furnishing services provided by CLIO Enterprises.
By using MY HOME, submitting unit information, selecting a furnishing package, signing Terms & Conditions, or continuing with a project, you agree to these Terms.
1. About MY HOME
MY HOME is a digital service developed to help clients manage their furnishing journey with CLIO Enterprises.
The service may include furnishing package comparison, design selection, unit configuration, project documentation, payment-status tracking, project-status updates, smart-home options, and other related furnishing services.
2. Furnishing Packages
MY HOME may present different furnishing packages, specifications, options, and estimated or confirmed values for comparison.
The final scope, specifications, quantities, pricing, inclusions, exclusions, and approved selections are determined by the project documents and agreements confirmed between the client and CLIO Enterprises.
3. Interior Design and Implementation
Where included in the selected package, CLIO Enterprises may provide interior design support and implementation services.
Designs, layouts, materials, finishes, dimensions, colors, furniture, accessories, and other project elements remain subject to the final approved project scope, site conditions, technical requirements, product availability, and agreed substitutions where applicable.
4. Client Information
The client is responsible for providing accurate unit details, contact information, selections, instructions, and any other information required for the project.
CLIO Enterprises is not responsible for delays, additional work, or costs caused by incorrect, incomplete, or late information provided by the client.
5. Unit Access and Site Conditions
The client must ensure that CLIO Enterprises and its authorized teams can access the unit when access is required for survey, delivery, installation, inspection, maintenance, or other agreed project activities.
Existing site conditions, building regulations, management restrictions, access limitations, utilities, and other circumstances outside the reasonable control of CLIO Enterprises may affect project timing or implementation.
6. Payments
Payments must be made according to the agreed payment schedule and payment instructions.
A project stage may not proceed until the required payment for that stage has been received and confirmed by CLIO Enterprises.
Payment-status information displayed in MY HOME is intended to help the client follow the project process and should be read together with official receipts, invoices, and contractual documents.
7. Project Progress
MY HOME may display project milestones and status updates such as payment confirmation, unit survey, furnishing progress, and project delivery.
These statuses are provided for project communication and tracking. Actual timing may vary depending on site conditions, product availability, client approvals, access, logistics, force majeure, or other circumstances affecting implementation.
8. Product Availability and Substitutions
Furniture, appliances, materials, accessories, finishes, and other products may occasionally become unavailable, discontinued, delayed, or changed by manufacturers or suppliers.
Where necessary, CLIO Enterprises may propose a reasonably comparable alternative for the client's approval.
9. Smart Home Features
Where smart-home systems or connected devices are included, their operation may depend on electricity, internet connectivity, third-party platforms, compatible equipment, manufacturer services, and other external systems.
Smart-home, monitoring, alert, automation, digital-access, Alexa, fire-safety, SOS, and electrical-monitoring features are designed to support convenience, management, and safety, but they do not replace appropriate human supervision, emergency services, professional safety procedures, or manufacturer maintenance requirements.
10. Digital Access and Third-Party Services
Some MY HOME features may rely on third-party services such as Google, Supabase, Firebase, device operating systems, smart-home platforms, or other technology providers.
Availability or performance of those third-party services may be subject to their own terms, policies, outages, updates, technical limitations, or service changes.
11. Account Security
Clients are responsible for maintaining the security of their account and device access.
You should not share passwords, verification links, digital keys, or other account credentials with unauthorized persons.
If you believe your account or device access has been compromised, you should contact CLIO Enterprises promptly.
12. Project Documents
Quotations, proposals, signed Terms & Conditions, payment records, project documents, specifications, and other approved records may form part of the overall agreement between the client and CLIO Enterprises.
Where there is any conflict between general information displayed in MY HOME and a formally signed project document or agreement, the signed or formally approved document will take priority.
13. Intellectual Property
MY HOME, its software, branding, content, layouts, designs, documentation, and related materials remain the property of CLIO Enterprises or their respective licensors unless otherwise stated.
Users may not copy, reproduce, redistribute, modify, reverse engineer, or commercially exploit MY HOME or its content except where permitted by law or expressly authorized by CLIO Enterprises.
14. Acceptable Use
Users must not misuse MY HOME, interfere with its operation, attempt unauthorized access, upload malicious content, impersonate another person, or use the service for unlawful purposes.
15. Service Availability
CLIO Enterprises aims to maintain reliable access to MY HOME, but uninterrupted or error-free availability cannot be guaranteed.
Temporary interruptions may occur due to maintenance, software updates, internet connectivity, third-party services, technical issues, or circumstances outside our reasonable control.
16. Limitation of Liability
To the extent permitted by applicable law, CLIO Enterprises will not be responsible for indirect, incidental, or consequential losses arising solely from temporary application unavailability, third-party platform failures, internet interruptions, or misuse of the application.
Nothing in these Terms excludes or limits any rights or liabilities that cannot legally be excluded or limited.
17. Privacy
Personal information is handled in accordance with the MY HOME Privacy Policy:
https://www.clioenterprises.com/my-home-privacy-policy
18. Changes to These Terms
CLIO Enterprises may update these Terms when services, application features, legal requirements, or business practices change.
The latest version will be published on this page with its effective date.
19. Contact Us
For questions about MY HOME, your project, or these Terms, contact:
CLIO Enterprises
Email: info@clioenterprises.com
Website: https://www.clioenterprises.com
MY HOME — Your project, professionally managed.